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The Technology Behind Truly Successful Digital Rewards
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The Technology Behind Truly Successful Digital Rewards

Research published recently by Actual Experience, showed that more than half of Business Users (55%+) do not know which issues affect the quality of digital experiences.

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7 Sales Incentive Mistakes You Don’t Want To Make
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7 Sales Incentive Mistakes You Don’t Want To Make

There are some common pitfalls of rushing into an incentive program without taking into consideration your individual requirements.

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Customer Loyalty What Does It Mean To You?
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Customer Loyalty What Does It Mean To You?

The Financial Times states that Customer Loyalty “ can be said to have occurred if people choose touse a particular shop or buy one particular product, rather than use other...

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Market Research Tips for New Product Development
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Back to Basics: Market Research Tips for New Product Development

Market research is an important aspect of any business, regardless of size or sector. It enables a company to find out what potential customers are looking for from a particular product or  service so they can tailor theirs to suit consumer needs. This leads to a more successful  business and happier customers at the same time. In terms of new product development it is  vital to harness the power of feedback.

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5 Top Tips for Promoting Channel Loyalty
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5 Top Tips for Promoting Channel Loyalty

Can Channel Incentives alone encourage partners to stick with your company and products/services? Frankly, not always, but they do help.

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Could Employee Recognitions Schemes Prevent a Mass Exodus?
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Could Employee Recognitions Schemes Prevent a Mass Exodus?

New research from KPMG has shown that the vast majority of mid-sized companies are risking high costs of talent acquisition after losing staff.

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5 Questions True Customer Experience Leaders Always Ask
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5 Questions True Customer Experience Leaders Always Ask

Bain and Company[1] have analysed companies that have top notch customer experience and discovered the traits they have and the revenue growth that they can enjoy as a result.

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5 Little Things That Could Improve Employee Retention
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5 Little Things That Could Improve Employee Retention

Employees come and go, this is only natural. But having a large staff turnover should ring alarm bells in any manager’s head.

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Ovation Incentives Launches New Website For New Business Focus

New website part of Ovation’s strategic move to develop distinct business units for incentive reward solutions and employee engagement technology.

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The New Face of Long Service Awards
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The New Face of Long Service Awards

What counts as Long Service these days? Is there such thing as a job for life anymore? Few of us would agree.

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