• Frequently Asked Questions

    Please check the listed questions and their answers below.

Q: How do I redeem the code that I was awarded with in order to receive my gift vouchers?
Q: What do I do if I don't have enough reward value to redeem for a gift voucher in the shop?
Q: How do I know when my code has been topped up?
Q: I seem to be having problems redeeming my code at the given link.
Q: It has been over a week and I still have not got my vouchers.
Q: I was trying to redeem my reward code and it will not let me try again.
Q: Can I view my order history and order status?
Q: Do my rewards expire?
Q: Do I have to spend the full value of the reward code in one go?
Q: Can I spend my reward code on more than one retailer?
Q: If I change my mind can I cancel the order?