Automate To Eliminate Administration

Reward Technology

Reward Technology Experts

Ovation has always been at the forefront of reward technology. We can proudly boast a number of industry firsts, including integration with some of the largest retailers, where rewards are generated and distributed instantly.

Universal Voucher System (UVS)

The Universal Voucher System enables you to simply issue incentive rewards to recipients in any country  through a central platform, using the local currency and language.

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Direct Rewards API

Our Direct Rewards technology makes it easier than ever before to reward your employees, sales teams and consumers around the world.

Our pioneering API technology connects our global rewards network with your existing systems. Eliminate the administration usually associated with managing a multi-country incentive or recognition programme, whilst providing rewards in real-time.

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HTML 5 

Specifically designed to be read and look good on smaller smartphone screens and larger tablet displays. Our solutions are mobile optimised for a superior user experience.

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Simple Navigation 

The design of a website’s navigation can have a big impact on the success of any incentive. Reformatted content, optimised images and larger buttons ensure that navigation is possible using just a thumb  

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Incentives On The Go

 Your target audience wont wait. In today's hyper-connected world, If its not now its too late. Engage your target audience effectively regardless of their location or language.  

ISO 27001:2013 Certified

Ovation demonstrates its commitment to data security by maintaining its Information Security Management Systems to an ISO 27001:2013 standard. This internationally recognised standard governs best practices of data management and security systems. 

Reporting

Reporting Key Performance Indicators (KPIs) from the macro level right through to the granular level are reported in graphical reports to provide a clear and constant view of an incentive programmes progress.

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VIRTUAL Card Tool

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By closely working together with merchants worldwide, Ovation has developed a range of virtual products that can be delivered in real-time. All rewards generated using our Virtual Card Tool are mobile optimised allowing your customers and employees simply present their mobile device in-store and enjoy their reward. 

This is a great alternative to physical and virtual gift cards and our retail relations team are continuously adding more brands throughout the year. 

Global Customer Service

Our ticketed enquiry system ensures the timely and accurate resolution of all customer service queries.  Every email received by our team is assigned a ticket number and allocated a customer service agent. Customers receive real-time updates on the status to eliminate the traditional frustration around email queries and the lack of communication. 

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  • Dedicated account team
  • Ticketed customer service application
  • Dedicated mailboxes
  • Automated status updates
  • Available across 35 languages in any time zone